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IMPORTANT INFORMATION NEEDED FOR CUSTOM PRINTED ITEMS 1. When do you need this job to arrive? Remember, we have an average turn around time for custom printed work of: 3 -4 weeks after artwork is approved by customer and art department PLUS shipping time. 2. Send art to our art department (Attn: Carol Miller) You can also email us any questions and artwork (pdf format) at printing@fwonline.com. EPS files are not acceptable at this time.
3. We will need contact information so the art department can call with questions and fax final art for approval.
4. We need specifics for the print job:
You will receive a letter via fax along with a mock up of your printed product. Once this is faxed back to us with a written OK or a verbal OK is given, we will proceed with your order. From this point, it may be three weeks plus shipping time before you receive your order. Remember, when we fax you the art, that is how it will look. If anything is missing or incorrect, please notify us in writing via fax or email.
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